This policy is effective as of 31 July 2019.
“We” / “Us” or
“Our“) offers online software as a service
through https://www.holderlab.io (“Website”), which has related and embedded services, social networks, collects
is used, where it is stored and where the information obtained is
Your privacy is important to us. It is HOLDERLAB policy to respect
your privacy regarding any information we may collect from you across
our website, https://www.holderlab.io, and other sites we own and
1. Information we collect
When you visit our website, our servers may automatically log the
standard data provided by your web browser. It may include your
computer’s Internet Protocol (IP) address, your browser type and
version, the pages you visit, the time and date of your visit, the
time spent on each page, and other details.
We may also collect data about the device you’re using to access our
website. This data may include the device type, operating system,
unique device identifiers, device settings, and geo-location data.
What we collect can depend on the individual settings of your device
and software. We recommend checking the policies of your device
manufacturer or software provider to learn what information they make
available to us.
We may ask for personal information, when you fill out the register
form or when you provide your payment details, such as your:
- Date of birth
- Home/Mailing address (Payment information)
- Work address (For Business Account)
- Payment information
- Tax Identifier (VAT)
We do not collect information from persons under the age of 18, if you
provide false information about yourself, Holderlab has the right to
refuse to use the web-service and services of the company, and
Holderlab is not responsible for your failure to comply with the terms
the web service (https://www.holderlab.io)
Business data refers to data that accumulates over the normal course
of operation on our platform. This may include transaction records,
stored files, user profiles, analytics data and other metrics, as well
as other types of information, created or generated, as users interact
with our services.
2. Legal bases for processing
We will process your personal information lawfully, fairly and in a
transparent manner. We collect and process information about you only
where we have legal bases for doing so.
These legal bases depend on the services you use and how you use them,
meaning we collect and use your information only where:
- it’s necessary for the performance of a contract to which you are a
party or to take steps at your request before entering into such a
contract (for example, when we provide a service you request from
- it satisfies a legitimate interest (which is not overridden by your
data protection interests), such as for research and development, to
market and promote our services, and to protect our legal rights and
- you give us consent to do so for a specific purpose (for example,
you might consent to us sending you our newsletter);
or - we need to process your data to comply with a legal
Where you consent to our use of information about you for a specific
purpose, you have the right to change your mind at any time (but this
will not affect any processing that has already taken place).
We don’t keep personal information for longer than is necessary. While
we retain this information, we will protect it within commercially
acceptable means to prevent loss and theft, as well as unauthorised
access, disclosure, copying, use or modification. That said, we advise
that no method of electronic transmission or storage is 100% secure
and cannot guarantee absolute data security. If necessary, we may
retain your personal information for our compliance with a legal
obligation or in order to protect your vital interests or the vital
interests of another natural person.
3. Collection and use of information
We may collect, hold, use and disclose information for the following
purposes and personal information will not be further processed in a
manner that is incompatible with these purposes:
- to provide you with our platform’s core features;
- to process any transactional or ongoing payments;
- to enable you to access and use our website, associated applications
and associated social media platforms;
- to contact and communicate with you;
- for internal record keeping and administrative purposes;
- for analytics, market research and business development, including
to operate and improve our website, associated applications and
associated social media platforms;
- to comply with our legal obligations and resolve any disputes that
we may have.
4. Disclosure of personal information to third parties
We may disclose personal information to third party service providers
for the purpose of enabling them to provide their services, including
(without limitation) IT service providers, data storage, hosting and
server providers, analytics, error loggers, maintenance or
problem-solving providers, payment systems operators; in the event you
fail to pay for goods or services we have provided to you.
5. International transfer of personal data
The personal information we collect may be stored and transmitted and
processed outside the European Economic Area (EEA), or where we or our
partners, affiliates and third-party suppliers have the means. By
submitting your personal information to us, you consent to the
disclosure of these third parties.
We guarantee that any transfer of personal information from countries
in the European Economic Area (EEA) to countries outside the EEA will
be protected by appropriate safeguards, for example using standard
data protection regulations approved by the European Commission, or
using mandatory corporate rules or other legally accepted
When we transfer personal information from a non-EEA country to
another country, you acknowledge that third parties in other
jurisdictions may not comply with data protection laws similar to
those in our jurisdiction. There are risks if any such third party
participates in any act or practice that is contrary to the laws on
the confidentiality of data in our jurisdiction, and this may mean
that you cannot apply for a refund in accordance with the laws on the
confidentiality of our jurisdiction.
6. Your rights and control of your personal information
How we protect your information and personal data.
Holderlab will do its utmost to secure the storage and protection of
your personal data. We ensure the security of your data with built-in
security measures, including encryption, secure servers, and other
ways to administer your personal data.
Choice and consent:
By providing us with personal information, you consent to the
collection, storage, use and disclosure of your personal information
provide us with personal information, however, if you do not do so,
this may affect your use of this website or of the products and / or
services offered on or through it.
Information from third parties:
If we receive personal information about you from a third party, we
third party providing personal information about someone, you
represent and warrant that you have the consent of such a person to
provide us with this personal information.
You can limit the collection or use of your personal information. You
can change your decision at any time by contacting us using the
information below. If you ask us to limit or limit the processing of
your personal information, we will let you know how the restriction
affects your use of our website or products and services.
Access and transfer of data:
You can request information about the personal information we hold
about you. You may request a copy of personal information about you
that we hold. However, the processing of this request may take some
time. If possible, we will provide this information in a CSV format or
another easily readable machine format. You can request that we delete
the personal information we have about you at any time. However, we
may ask you, in accordance with this request, to confirm your identity
before carrying out your request. You can also change your personal
data by logging in to your account on the web service.
If you believe that any information we have about you is inaccurate,
outdated, incomplete, irrelevant or misleading, please contact us
using the information below. We will take reasonable steps to correct
any information deemed inaccurate, incomplete, misleading or outdated.
However, we may ask you, in accordance with this request, to confirm
your identity before carrying out your request. You can also change
your personal data by logging in to your account on the web
To unsubscribe from our
email database or unsubscribe from messages (including marketing
messages), please contact us using the information below, or
unsubscribe using the means of refusal provided in the message.
We use “cookies” to collect information about you and your activity
across our site. A cookie is a small piece of data that our website
stores on your computer, and accesses each time you visit, so we can
understand how you use our site. This helps us serve you content based
on preferences you have specified.
8.Changes to this policy
acceptable practices. We will take reasonable steps to let users know
about changes via our website. Your continued use of this site after
any changes to this policy will be regarded as acceptance of our
practices around privacy and personal information. If we make a
lawful basis on which we process your personal information, we will
will automatically consider your acceptance of these changes. If you
use our services.
us: [email protected]
Updated on July 31, 2019