Privacy Policy

This policy is effective as of 31 July 2019.

This privacy policy explains how HOLDERLAB (hereinafter “Holderlab” or “We” / “Us” or “Our“) offers online software as a service through (“Website”), which has related and embedded services, social networks, collects your personal information and explains in this privacy policy how it is used, where it is stored and where the information obtained is disclosed.
Your privacy is important to us. It is HOLDERLAB policy to respect your privacy regarding any information we may collect from you across our website,, and other sites we own and operate.

1. Information we collect

Log data
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.

Device data
We may also collect data about the device you’re using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

Personal information
We may ask for personal information, when you fill out the register form or when you provide your payment details, such as your:
- Name
- Email
- Date of birth
- Home/Mailing address (Payment information)
- Work address (For Business Account)
- Payment information
- Tax Identifier (VAT)
We do not collect information from persons under the age of 18, if you provide false information about yourself, Holderlab has the right to refuse to use the web-service and services of the company, and Holderlab is not responsible for your failure to comply with the terms of use and privacy policy of the service when you agree to register on the web service (

Business data
Business data refers to data that accumulates over the normal course of operation on our platform. This may include transaction records, stored files, user profiles, analytics data and other metrics, as well as other types of information, created or generated, as users interact with our services.

2. Legal bases for processing

We will process your personal information lawfully, fairly and in a transparent manner. We collect and process information about you only where we have legal bases for doing so.
These legal bases depend on the services you use and how you use them, meaning we collect and use your information only where:
- it’s necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (for example, when we provide a service you request from us);
- it satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our services, and to protect our legal rights and interests;
- you give us consent to do so for a specific purpose (for example, you might consent to us sending you our newsletter);
or - we need to process your data to comply with a legal obligation.

Where you consent to our use of information about you for a specific purpose, you have the right to change your mind at any time (but this will not affect any processing that has already taken place).

We don’t keep personal information for longer than is necessary. While we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security. If necessary, we may retain your personal information for our compliance with a legal obligation or in order to protect your vital interests or the vital interests of another natural person.

3. Collection and use of information

We may collect, hold, use and disclose information for the following purposes and personal information will not be further processed in a manner that is incompatible with these purposes:
- to provide you with our platform’s core features;
- to process any transactional or ongoing payments;
- to enable you to access and use our website, associated applications and associated social media platforms;
- to contact and communicate with you;
- for internal record keeping and administrative purposes;
- for analytics, market research and business development, including to operate and improve our website, associated applications and associated social media platforms;
- to comply with our legal obligations and resolve any disputes that we may have.

4. Disclosure of personal information to third parties

We may disclose personal information to third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, analytics, error loggers, maintenance or problem-solving providers, payment systems operators; in the event you fail to pay for goods or services we have provided to you.

5. International transfer of personal data

The personal information we collect may be stored and transmitted and processed outside the European Economic Area (EEA), or where we or our partners, affiliates and third-party suppliers have the means. By submitting your personal information to us, you consent to the disclosure of these third parties.

We guarantee that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example using standard data protection regulations approved by the European Commission, or using mandatory corporate rules or other legally accepted facilities.

When we transfer personal information from a non-EEA country to another country, you acknowledge that third parties in other jurisdictions may not comply with data protection laws similar to those in our jurisdiction. There are risks if any such third party participates in any act or practice that is contrary to the laws on the confidentiality of data in our jurisdiction, and this may mean that you cannot apply for a refund in accordance with the laws on the confidentiality of our jurisdiction.

6. Your rights and control of your personal information

How we protect your information and personal data.
Holderlab will do its utmost to secure the storage and protection of your personal data. We ensure the security of your data with built-in security measures, including encryption, secure servers, and other ways to administer your personal data.

Choice and consent:
By providing us with personal information, you consent to the collection, storage, use and disclosure of your personal information in accordance with this privacy policy. You are not required to provide us with personal information, however, if you do not do so, this may affect your use of this website or of the products and / or services offered on or through it.

Information from third parties:
If we receive personal information about you from a third party, we will protect it in accordance with this privacy policy. If you are a third party providing personal information about someone, you represent and warrant that you have the consent of such a person to provide us with this personal information.

You can limit the collection or use of your personal information. You can change your decision at any time by contacting us using the information below. If you ask us to limit or limit the processing of your personal information, we will let you know how the restriction affects your use of our website or products and services.

Access and transfer of data:
You can request information about the personal information we hold about you. You may request a copy of personal information about you that we hold. However, the processing of this request may take some time. If possible, we will provide this information in a CSV format or another easily readable machine format. You can request that we delete the personal information we have about you at any time. However, we may ask you, in accordance with this request, to confirm your identity before carrying out your request. You can also change your personal data by logging in to your account on the web service.

If you believe that any information we have about you is inaccurate, outdated, incomplete, irrelevant or misleading, please contact us using the information below. We will take reasonable steps to correct any information deemed inaccurate, incomplete, misleading or outdated. However, we may ask you, in accordance with this request, to confirm your identity before carrying out your request. You can also change your personal data by logging in to your account on the web service.

To unsubscribe from our email database or unsubscribe from messages (including marketing messages), please contact us using the information below, or unsubscribe using the means of refusal provided in the message.


We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.

8.Changes to this policy

At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information. If we make a significant change to this privacy policy, for example changing a lawful basis on which we process your personal information, we will ask you to re-consent to the amended privacy policy.

9. Your acceptance of our privacy policy and terms of use

By using this site, you agree to this privacy policy and terms of use. If we change the privacy policy and terms of use and publish them, we will automatically consider your acceptance of these changes. If you do not agree to this privacy policy and terms of use, please do not use our services.

Contact us:

If you have any questions about this privacy policy, please contact us: [email protected]
Updated on July 31, 2019